EFFECTS OF COVID-19 ON SHIPPING: Please note, shipping times in transit have been affected by Covid-19 so we ask you to please be patient regarding delivery times. USPS has been especially affected by Covid-19 and we are seeing longer delivery times than usual. We recommend choosing UPS or Priority Mail over First-Class Mail if your order is time sensitive.
Shipping & Handling KIITOSlife ships primarily by UPS, USPS and DHL but can ship via FedEx when requested. All expedited shipping costs are automatically calculated by UPS, USPS and DHL during checkout using weight, value and destination information. We cannot ship to P.O. Boxes using UPS or FedEx.
International Customers Our website accepts international addresses! Please e-mail us for any international inquiries. We ship internationally using the United States Postal Service (USPS) UPS and DHL. Rates are automatically calculated at checkout. UPS charges an international/customs brokerage fee for their services in addition to taxes/duties.
A note regarding time in transit: for Priority Mail USPS estimates the number of days for delivery (1, 2 or 3) based on location. These are not guaranteed delivery dates, only an estimate of time in transit from when your package is received by the post office. Express shipments do come with a guaranteed delivery date. USPS is now requiring signatures for package deliveries, however, due to the majority of customers requesting packages to be left without signature, we do not check off the signature required box allowing the postal worker to leave the package at his own discretion. Please indicate in the comments section of your order if you'd like a signature required for your package.
UPS Services available:
- Ground Delivery
- 3-Day Select Delivery
- 2nd-Day Air Delivery
- Next-Day Air Delivery
USPS Services available:
- Priority Mail (1, 2, or 3 Day depending on location-estimated time in transit ONLY, not a guaranteed delivery time)
- Priority Mail Express (experiencing delays during Covid we recommend choosing UPS Next Day Air or UPS Second Day Air)
- First Class Package (small items weighing less than 1lb and take 1-3 days longer than USPS Priority Mail)
- USPS International Express Mail (3-5 business days)
- USPS International Priority Mail (6-10 business days)
- USPS First Class Mail International (7-21 business days)
- DHL Express (3-5 business days)
**COVID19- A NOTE REGARDING INTERNATIONAL TIME IN TRANSIT. USPS is experiencing heavy delays to most international destinations with both priority mail international and first class international. Depending on destination some packages are being delayed between 30-40 days. Please e-mail with questions about specific destinations. DHL is delivering packages without delays. We are monitoring all packages closely and filing claims for anything exceeding normal delivery times. If choosing First Class International please see important information below *
*International First Class Mail shipments. This service does NOT offer insurance or tracking, therefore we are not responsible if the package is lost. Please note, delivery times are not guaranteed and certain countries do not provide refunds for packages that are delayed. All packages are subject to duties once they arrive in your country; contact your local post office for duty fee inquiries or delivery guarantees. If you do not see your country on our ship-to list, please contact us for further assistance.
AUSTRALIA CUSTOMERS: USPS FIRST CLASS INTERNATIONAL SERVICE IS NOW SHIPPING! (As of Feb 1, 2022)
Please note, providing incorrect or incomplete shipping information (ie. missing apartment numbers or incorrect zip codes) will result in a shipping correction fee when the carrier charges us for a correction or if the shipment is returned back to us for domestic shipment.
Any order being shipped to a destination outside of the United States may be subject to incremental import duties and taxes. You are considered the importer of record and must comply with all applicable laws and regulations. Charges for duties, taxes and the carrier's service and collection fees are in addition to your shipping charge and must be borne by you. All prices on our site are shown in U.S. dollars (USD). The price is exclusive of any import duties, taxes and shipping charges. EU CUSTOMERS: Starting July 1, 2021 you will be responsible for paying VAT taxes upon receipt of your order; we do not charge VAT taxes up front and our prices do not include VAT. Please contact your local government agency for questions regarding the amounts you will be charged; we are unable to know if and how much duties you may be charged. If you have any questions concerning your order and you currently live outside of the United States, you may contact us via e-mail.